Rejected Loan Application

I tried to get a loan to get me through the covid period, Absa refused to help me despite having a near perfect credit score and confirmation that my financial standing would be back to normal within a month.

I have been banking with Absa since the 2000s. These banks talk about the relationship that they have with customers but all we are to them is I.D numbers, debits and credits.

Why do you even have people sitting around in your branches or answering calls, because you might as well replace them with apps.