AP
Angelique P
1 reviews | Active since Sept 2019
17 Nov 2024, 10:27
Reinstatement (Horrible Service)
I previously logged a complaint with regarding to my dad's policies being reinstated. Policy *** was reinstated and I am thankful for that, however policy number *** has yet to be reinstated. I was contacted by Nomsa Dhlamini (complaint number C-***7) stating that both policies were reinstated (only one was) and that they would debit on 18 November 2024. I sent 2 emails to her on 15 November 2024 asking her to debit both policies on 27 November (when there is money in the account). I have yet to receive a response. I am truly sick of this horrible service I am receiving from Absa Life. This is not the firt time I requested BOTH POLICIES TO BE REINSTATED.
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Angelique P's updateReviewer Update
19 Nov 2024, 09:24Good day Godfrey,
As previously requested kindly reinstated policy number *** and load debit order for 1st of every month from my dad's Flexi Account. It also needs to be loaded on the app as it is not showing.
As previously requested kindly reinstated policy number *** and load debit order for 1st of every month from my dad's Flexi Account. It also needs to be loaded on the app as it is not showing.
AP
Angelique P's update19 Nov 2024, 09:24
Reviewer Update
Good day Godfrey,
As previously requested kindly reinstated policy number *** and load debit order for 1st of every month from my dad's Flexi Account. It also needs to be loaded on the app as it is not showing.
As previously requested kindly reinstated policy number *** and load debit order for 1st of every month from my dad's Flexi Account. It also needs to be loaded on the app as it is not showing.