Reinstall ABSA Mobile App

Item: Absa
Rating: 2
Author: Mark L

I deleted my ABSA App and reinstalled it because it kept giving me a error message. Seeing that it was my verification Phone it was almost impossible to get my app working again. I had to go to into the bank stand in a long line to correct it. 3 Absa clients behind me had the same problem. I also Bank with FNB and there does not seem to be this issue. Please see what can be done especially during these covid 19 times to avoid ever going into a physical bank.

Helpful (0)

Replies (2)

Absa's replyOfficial

26 Feb 2021, 11:18

Dear Mark, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***9 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply26 Feb 2021, 11:18

Official

Best regards,

Absa's replyOfficial

26 Feb 2021, 11:18

Best regards,

Absa's reply26 Feb 2021, 11:18

Official

Best regards,

Reinstall ABSA Mobile App

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