YN
Yuvilen N
1 reviews | Active since Sept 2013
11 Nov 2019, 08:24
Refusing to send Paid up Letter
Absa is ignoring all my requests to send me a Paid Up/ Closure letter. I have been requesting it for weeks without response. I need this to get my clearance certificate so basically my whole life is on hold until Absa sends me this letter. Wake up !
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Absa's replyOfficial
11 Nov 2019, 11:09Dear Yuvilen Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply11 Nov 2019, 11:09
Official
Dear Yuvilen Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd