hS
hendrick S
1 reviews | Active since Mar 2014
17 Jul 2024, 20:36
Refusing to provide previous Wills
Hi i got problem with a absa Bank they can't provide previous Wills from my late father they always referred me to the current Will I've been stressing this since June they can't give but they can read it from computer but they cant give me how can closed Wills without informing us this absa its bad bank a simple thing like this
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
18 Jul 2024, 11:02Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***3. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply18 Jul 2024, 11:02
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology.Your reference number is C-***3. I will review and provide you with my specific contact details as well as an expected time frame for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,