Refusing to close my credit card

<p>i called in on the 9th June 2016 to close my credit card. Whilst on the phone i settled whatever had to be settled and was advised that i will receive a call and the account closed. We are now on the 11th August, 2 months later and my accoutn is still open. To add to my annoyance, you continue to ***** my money by debiting me with a service fee for an accoutn that should be closed. Please close immediately and reverse the service fee. i want this accoutn closed. you welcome to trace the call on June the 9th where i requested card closure.</p>