Refuses to send policy wording
I have asked for my life policy numerous times now they have claimed to send it many times . I have still not recived it I need to see the wording for my own occupational dissabily . They refuse . I demand my policy wording and a copy of the original
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Absa's replyOfficial
29 Apr 2020, 08:41 Dear Melissa Maree Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply29 Apr 2020, 08:41
Official
Dear Melissa Maree Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care