EL
Elesar L
1 reviews | Active since Feb 2018
04 Feb 2022, 15:33
Refusal to write a letter
ABSA refuses to put down the product details of their own account on a letter head... just a "no we can't" and this was at two branches. Worst bank ever
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
07 Feb 2022, 08:55Dear Elesar Lesar
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation.
Please also give more clarity on how you would like us to assist you.
Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation.
Please also give more clarity on how you would like us to assist you.
Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply07 Feb 2022, 08:55
Official
Dear Elesar Lesar
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation.
Please also give more clarity on how you would like us to assist you.
Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation.
Please also give more clarity on how you would like us to assist you.
Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,