KM
Kgaugelo M

1 reviews | Active since Feb 2019

26 Feb 2019, 11:55

Refusal to Stop Unauthorized Debit Orders

Why doesnt Absa allow for stopping debit orders, after informing them that the debit order is *******? It is not good enough to just reverse. Other banks have functionality for stopping debit orders online. Absa must improve its offering, else i will be migrating my family from Absa.

0
Replies (1)
Absa
Absa's reply26 Feb 2019, 13:33
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange

Group Customer Care
 Absa Bank Ltd