Refusal to provide me with morgage bond statements

<p>I have now been struggling for almost a week to obtain a morgage bond statement from absa where I have my homelaon, I have never received statements from them. I have tried to contact them via Twitter - they just keep on sending me the email and phone address for homelaons - which does not assist as I have never reiceived an account for my homeloan in order to know my homeloan account number!! Can I please get some assistance.</p>