Refusal to close an account & Overcharging

I have had a cheque account with ABSA with an overdraft on it. I paid the overdraft amount through arrangement with ABSA attorney's (namely MacRoberts Attorneys). Upon paying the outstanding amount I contacted ABSA to close the account and they refused saying that the attorney should be the one closing the account. I contacted MacRoberts and they failed to close the account (as the account was active but blocked for use ABSA continued to charge me the monthly service fee charges for an account that was not usable and which I requested that it be closed but they refused.<br> <br> I made numerous follows ups with Eugene Potgieter of MacRoberts Attorneys regarding this matter, all he kept promising was to sort it out and get back to me (and for about 2 years he never did). From January 2016 I am being contacted by new attorneys (namely Hammond Pole Attorneys) claiming to be acting on behalf of ABSA to recover the alleged outstanding amount on my inactive and unusable cheque account. I find this to be an unbecoming conduct by ABSA and their attorneys. I have also noted that ABSA has written off the amounts but I continue to be harassed by the attorneys on the same matter.