LV
Lutho V

1 reviews | Active since Jul 2018

22 Jul 2018, 16:49

Refunds

On the 13th of July I purchased an airline ticket from Durban to Cape Town for a late evening flight for Monday the 16th. To my suprise the money was not paid to SAA but the deduction was processed in my account and after 8 hours the ticket was cancelled . I had to purchase another ticket . I had been thrown from pillar to post trying to recover my money which is R3720.19 from absa . Kindly help me.

0
Replies (1)
Absa
Absa's reply23 Jul 2018, 14:22
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Best regards,