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elton I
1 reviews | Active since Sept 2020
07 Jun 2024, 14:47
refund taking
I logged a refersal call on the 24/05/2024 for money to be refund back to me,today is the 7/06/2024 still no money, i get the run around the past week,Managers dont phone back holding for 20 mins at a time,worst pathethic service ever.
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Absa's replyOfficial
07 Jun 2024, 16:24Dear Elton Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Russell EdwardsCustomer Value Management
Best regards,
Absa's reply07 Jun 2024, 16:24
Official
Dear Elton Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***1. Regards Russell EdwardsCustomer Value Management
Best regards,