Refund Request

Good afternoon Hellopeter and the team.

I am Howard Mandlenkosi Gouws. Last week I wrote a review to you about Absa Vehicle Finance requesting my refund on my Absa Vehicle Finance account.

And yes they di reply or contact me with this issue or matter via email and telephonic conversation and or communication. But I am still waiting for this matter to be resolved without any hassles as they have my account and fully detailed report and statements of this account with them and my particulars.

I have tried to get the only receipt of 03 October 2023 and I did send it yesterday to AVF via email as they requested and I have struggled to get that too. But toda I still receive an email stating that I must produce the bank statement off which I can't find as this account was being paid by many people or my family members in helping me to get rid of this debt at the time. Now imagine different people different bank's it's very difficult to find this receipt or statements they require as AVF. Whilst my profile is with them with the paid up letter and car documents and detailed statement on my absa vehicle finance account. But I don't understand this up and down tactics or delays are for what yet I am being exhausted of looking for what they want and whilst they do have enough proof and evidence in front of them . I am currently really frustrated by this matter and tired too.

I am pleading again with the office of the CEO at Absa bank and absa vehicle finance to assist me very quickly to my refund request to them.

I entrust things will go smoothly after receiving this review. I need your help office of the CEO please be at my messy on this matter and I am jot a ******** and I am not trying to ask for what didn't belong to me and its there on my AVF account the amount and all my details. Please help me to relieve my frustrations and being able to entrust your organization with good quality and professionalism in your company.

I thank you.

Hope you find this in order.

Kind Regards. Howard Mandlenkosi Gouws. Address: 123 Bokwe Street, Kwanonqaba, Mosselbay, 6502 Car details: 2012 MERCEDES BENZ C180BE COUPE Id : *** Cell: *** Email: ***