SN
Sinenhlanhla N
1 reviews | Active since Sept 2022
04 Oct 2022, 18:30
Refund query
My mum has an account with absa they always deduct money from my mothers account every month till today this month they took R764.20 they claim it's admin fee really this big every month they take what ever amount they like we have been there but we didn't get any solution🚮🚮🚮
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Absa's replyOfficial
05 Oct 2022, 11:22Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply05 Oct 2022, 11:22
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***7. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,