Refund on motor vehicle finance which was paid off but still deducted.

<p>ABSA ows me R8985,00 which was over paid on my Fiat Uno finance account. This painful experiance has been ongoing for the past two months, the story goes like this" Money will be paid in Thursday". Come Thursday "Money will be in by Monday". I always run in to the same story, money was paid in but didn't show in my account, I sent a bank statement to proof it was not and asked for proof that it was paid in. Answer: "Can only supply proof of payment on Thursday", why Thurday if it already has been paid in? ABSA bank is lying to me as the client, they duck and dive their responsibility! The number I dial is ********** 272, option 6 then option 1 and the contact person is Thabitha. They are ducking and diving me and my laywers, Gerard Stoltz atturneys! The even say that Gerard Stoltz is lying that they called and spoke to them. This is unaceptable!</p>