1 reviews | Active since Feb 2017

06 Mar 2017, 13:55

Refund of bus ticket

<p>Good day</p> <p>This is the second time I quiry about this matter. I book a bus ticket on the 8 th of January. When I follow it up they told me they dont make use of Greyhound any more. I requested for a refund of R300. I mailed them several times. Then they phone me and told me they will refund me with in 10 working days. 15 Working days past and I still struggle. I had it with ABSA why must I wait so long for my money.</p>

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Replies (3)
Absa
Absa's reply06 Mar 2017, 14:53
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

's update20 Mar 2017, 15:15
Reviewer Update

Vanaf Januarie sukjel ek no met ABSA jy kan maar bel niks gebeur. Ek is rerig bitter teleur gestel in hul dienste. Sal nooit weer net hul besigheid doen of hul aanbeveel vir enige iemand nie. Wil net weet hoeveel keer moet n mens hul bel en vra om jou geld terug te gee. Ek dink hul moetmy geld met rente terug betaal. Help help help my asb

's update21 Mar 2017, 11:24
Reviewer Update

Vanaf Januarie sukjel ek no met ABSA jy kan maar bel niks gebeur. Ek is rerig bitter teleur gestel in hul dienste. Sal nooit weer net hul besigheid doen of hul aanbeveel vir enige iemand nie. Wil net weet hoeveel keer moet n mens hul bel en vra om jou geld terug te gee. Ek dink hul moetmy geld met rente terug betaal. Help help help my asb