Refund my money

Dear Absa,

I am reaching out to inform you that on the 21st of June, I attempted to withdraw money from the Harrismith ATM. Unfortunately, the withdrawal was unsuccessful, but the funds were still deducted from my account. I was advised to wait for 35 days for a resolution, which I find to be an unreasonably long period. I kindly request that the issue be resolved promptly and the funds be returned to my account as soon as possible. Waiting for 35 days for my money is not acceptable, and I would appreciate immediate attention to this matter.

Thank you for your prompt assistance in resolving this issue.

Sincerely,