BM
Boitumelo M
1 reviews | Active since Jan 2017
11 Sept 2024, 10:45
Refund
I am an being sent from pillar to post in trying to resolve my request. I made a debit card purchase at Woolworths and then returned 1 item which was "returned" to my bank since I used the same card for the refund. The money which was refunded to me is not reflecting in my account to date and every time I call customer service they transfer me to the wrong department.
Woolworths provided me with proof that funds were returned to the card and ABSA needs to investigate and resolve from their side.
I need this resolved as soon as possible.
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Replies (2)BM
Boitumelo M's updateReviewer Update
19 Sept 2024, 11:42Good morning Nthabiseng
I need an update, please provide with same.
It's almost a month now trying to resolve this...can this please receive the attention and urgency it deserves. As a client, I an really inconvenienced.
I need an update, please provide with same.
It's almost a month now trying to resolve this...can this please receive the attention and urgency it deserves. As a client, I an really inconvenienced.
BM
Boitumelo M's update19 Sept 2024, 11:42
Reviewer Update
Good morning Nthabiseng
I need an update, please provide with same.
It's almost a month now trying to resolve this...can this please receive the attention and urgency it deserves. As a client, I an really inconvenienced.
I need an update, please provide with same.
It's almost a month now trying to resolve this...can this please receive the attention and urgency it deserves. As a client, I an really inconvenienced.
Absa's replyOfficial
19 Sept 2024, 11:57Dear Boitumelo
We are still busy with your matter, an update will be provided.
We are still busy with your matter, an update will be provided.
Absa's reply19 Sept 2024, 11:57
Official
Dear Boitumelo
We are still busy with your matter, an update will be provided.
We are still busy with your matter, an update will be provided.