Refund

Item: Absa
Rating: 1
Author: kabelo M

It's been over 3 weeks now I am waiting for my refund from polserv, I have been sending emails and being told about escalations which are not happening. Yoh ek is gatvol with this bank. I want my refund please

Helpful (0)

Replies (3)

Absa's replyOfficial

28 Nov 2023, 13:30

Dear Kabelo

Please confirm the below information:

Physical and Postal address.
Cell phone number on our system.
Policy number.

Looking forward to your response.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd

Absa's reply28 Nov 2023, 13:30

Official

Absa's replyOfficial

29 Nov 2023, 19:05

Dear Kabelo

We are still waiting for your response.

Absa's reply29 Nov 2023, 19:05

Official

Dear Kabelo

We are still waiting for your response.

Absa's replyOfficial

30 Nov 2023, 15:07

Dear Kabelo

We will be closing this matter by the end of the day if none of the information required is provided.

Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd

Absa's reply30 Nov 2023, 15:07

Official

Dear Kabelo

We will be closing this matter by the end of the day if none of the information required is provided.

Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd