Refund

<p>I took funeral cover with AbsaLife and a consultant at Absa Durban North assisted me. She submitted my policy 3 times and three debits went off my account. I called AbsaLife to query. The two policies were made inactive and refunds put through. I received 1x refund on the 03/06/2016 and still waiting for my second refund. I called in four times to date and kept getting told that there was a system error and it will be put through in 24hrs. I even went into the branch and i was told they are unable to reverse AbsaLife charges. If it takes this long to refund my money, I cant imagine what would be the case if I had to put through a claim. I want my money refunded to me today. I have been banking with Absa for more than 15years but now I will be cancelling the policy with Absalife and opening an account with another bank.</p>