SK
Steve K
1 reviews | Active since Jun 2019
29 Dec 2024, 16:42
Refund
Please Absa don't make my life difficult, please refund my money back so that other debit orders can go off
The outstanding amount was manual paid off on the 18th of December I'm tired of being sent from pillar to post, customer service will refer you to the branch and branch will tell you to call customer service, I don't have time for games guys, all I'm asking is refund from you that's all
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Absa's replyOfficial
30 Dec 2024, 11:47Dear Steve Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Absa's reply30 Dec 2024, 11:47
Official
Dear Steve Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe