SM
Sibongile M
1 reviews | Active since Nov 2016
13 Jul 2019, 13:52
Refund
A debit order was done on my account after closing the insurance. I've been following up to get my money back and 10days later i still do not have my money. This is a bank i wouldn't recommend to anyone. They have no respect for their clients. How can it take 10days to give me my money back??? Hate this bank!
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Absa's replyOfficial
15 Jul 2019, 10:12 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply15 Jul 2019, 10:12
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,