Refund

woolworths online purchase made on the 31.01.2019 thereafter cancelled called absa to have funds refunded who advised that a letter needs to be provided from woolworths authorising refund. the necessary info was provided on the 26th of May 2019. i called absa today the 28.05.2019 where i was given another story on how to obtain my refund via a conference call. this left me irritated due to absa's inconsistency and lack of service.