MN
Mukondi N
1 reviews | Active since Aug 2016
14 Sept 2018, 23:36
Refund
I had a car finance which I settled during 2016 and that account was listed to my standard bank account to make it easier for me to send money.on the 20/08/2018 I made a transfer to the Absa account buy mistake amount to R1000.00 and I have tried all means to have that money reversed back to my account without success.am very frustrated with Absa cause I have send them all documents they needed but they are not helpful.prof of payment and latest bank statement but nothing done yet.
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Replies (2)
Absa's replyOfficial
17 Sept 2018, 12:08
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply17 Sept 2018, 12:08
Official
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
17 Sept 2018, 20:51Good day Mr Nemaangani ,
I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply17 Sept 2018, 20:51
Official
Good day Mr Nemaangani ,
I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,