AJ
Annalie J
1 reviews | Active since Aug 2022
17 Nov 2022, 08:01
Refreshing memorable service from Absa
I am so impressedwith Absa Card division's service. I received a call from Absa card to discuss my card limits with me. The consultant swiftly took me through the application and approved my limit within a couple of minutes. My limit was loaded quickly and the Absa app let me manage my card easily online. Thanks Absa. Currently service in South Africa have become a joke. It have become a norm to have to follow up via email and or phonecalls and feedback is non existend. For that reason this experience was refreshing and memorable.
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Absa's replyOfficial
17 Nov 2022, 10:46Dear Annalie Jordaan,
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards,
Russell EdwardsCustomer Value Management
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards,
Russell EdwardsCustomer Value Management
Best regards,
Absa's reply17 Nov 2022, 10:46
Official
Dear Annalie Jordaan,
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards,
Russell EdwardsCustomer Value Management
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards,
Russell EdwardsCustomer Value Management
Best regards,