Refreshing Great service
<p>I was so upse yesterday as ABSA has for the past two months debited me extra for my vehicel insurance. I called on the 6th Jan to have this matter sorted it was still not sorted and no one bothered to explain to me why my debits had gone up . This was unclear for me as I had not authorised such activity on my account.</p> <p> </p> <p>Yesterday I had to make the call again as an incorrect debit had gone off again .. I was very upset and I still am at the incompentence of ABSA staff.. BUT yesterday I was put throught to a manager that actually tried to help and sort out the matter THANK YOU SO MUCH ABE MOKONE for being a custodian of good services in your company and hope that the company appreciates people like you who go above and beyond to keep ABSA customers because ABSA does not have too many of them... if it was not for you I would have moved my account elsewhere and hope you are rewarded for such outstanding work.. You are the person that holds that organisation togethere and for that thank you.</p>
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
