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<p class="MsoNormal">I app**** for a personal loan with Absa on 05 May 2016, It was provisionally approved, on 07 May I received an SMS to say I should contact my point of application to finalise the payout of approved Personal Loan, I kept on calling, and was told several times that the Assessor who is responsible with my application will call me, He is busy, I waited and waited no one bothered to call me to tell me the status of the application, and on 12 May 16 I decided to call again to check the status of the application, to my surprise, I was told that my application was declined, the consultant did not know the reasons. I do not see why I should bank with ABSA Bank as they do not care for their clients, I expected to be treated like a valued client, I do not understand why I was never called or why didn’t they send me communication to let me know of the outcome of the application? I am very disappointed with the way I was treated as Absa client.</p>