AM
Anrica M

1 reviews | Active since May 2010

25 Oct 2015, 15:06

Reduction in credit limit

My credit card is paid in full and I have been paying thousands into my c/card every month. You took R13 000 away from my credit limit which has always been in a positive balance WITHOUT EVEN TELLING ME! I want my credit limit reinstated to what our agreement was and I expect better from Virgin Money. You cannot simply take my money and think nothing of it. I find it disgusting.

0
Replies (1)
Absa
Absa's reply26 Oct 2015, 07:29
Official
Hello Mana,

We have noted your concerns and we thank you for bringing this matter to our attention.
Kindly allow us an opportunity to investigate your concerns and we will supply you with feedback as soon as possible.

Regards,

The Virgin Money Team.