MV
Minda V
1 reviews | Active since Mar 2022
09 Mar 2022, 10:17
REDICULOUSLY POOR SERVICE FROM ABSA BANK
Ordered a new debit card for my daughter on 15 Feb..today is the 9th of March...no word from the bank. Absolutely rediculous service..who can wait over 2 weeks for a new Card???? The ABSA Montana branch does not pick up their phone???? And the supposed "helpline" is useless as it gives you a 1000 options except what you Need???
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Absa's replyOfficial
09 Mar 2022, 11:27Dear Minda
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayGroup Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayGroup Customer Care
Absa's reply09 Mar 2022, 11:27
Official
Dear Minda
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayGroup Customer Care
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayGroup Customer Care