tM
thandeka M

1 reviews | Active since Oct 2016

18 Jul 2022, 14:31

Red is danger

wow Absa Tsakane Mall atms are bad... what a service all absa ATMs this morning were none operational ... at 8 am then eventually the whole mall only had 1 ATM working with a long Que and all the others were temporarily out of order and yet again I eventually after 30-45 minuets of waiting in a long Que i used atm only to have ATM dispense money i could not re deposit into another account

0
Replies (1)
Absa
Absa's reply18 Jul 2022, 16:55
Official
Dear  MISS TP MTSHALI 

Thank you for bringing this matter to the attention of Absa bank. Please accept my sincere apology for the level of service you have experienced. My name is Lebogang and I will be your dedicated contact person
Your complaint reference number is   C-***6 .

Regards 

Lebogang Mashiane
Specialist Case Manager
Customer Value Management: Customer Care
 

Best regards,