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Nomsa N
1 reviews | Active since Nov 2012
07 Sept 2021, 12:45
recurring bad service
Account number ***9 when i was thinking that my troubles with absa were over then i have to walk this route again as my channels are exhausted. i called absa requesting for the original of enatis as they only managed to give me a copy no one is willing to assist i've been taken from pillar to post without any luck. i'm really loosing hope in this organisation and need assistance.
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Absa's replyOfficial
07 Sept 2021, 13:45Dear Nomsa Ngutshana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care
Absa's reply07 Sept 2021, 13:45
Official
Dear Nomsa Ngutshana Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***3 Kind regards,Rezona Louw Group Customer Care