Recklessly lending then ******ion to actually get more money from me.

Hi all.... Please see email below and tell me if I have totally lost my mind...

I stated the reason why I couldn't pay my debt review instalment to begin with is because I was retrenched in December 2015 finally got a contract job in September 2017 almost 2 years later. Have been trying to maintain my payment arrangements even though I was clearly overindebted when I was given this huge finance. I paid as best as I could but clearly there is no one who understands my situation. How do you not understand that the below instalment is unattainable to more than half the people currently living in SA. Absa has rbeen rail -roading clients into exorbitant fees and interest rates for eons and noone bats an eye. I can't afford an instalment of over R8000 where do I get 50%as a downpayment to secure me not losing the only transportation I have to get to work. How do you close a complaint on Hello Peter yet there is nothing resolved. How do I make Absa understand that I couldn't afford this car in the first place when they actually gave me credit to finance this vehicle....How is it not clear to you as it is to me and probably the entire universe. No car equals no job equals no car payments. Or is the plan that Absa repossess my car and I get blacklisted for the next century never being able to afford anything for the rest of my entire life. RE: C-***2 Absa has a new 1 star review [ ref:_00D1r1GluM._5001r2K2ZLy:ref ] G Group Customer Care Social Media to me 2 days agoDetails Dear Mrs. Hendricks

Our Reference: C-***2 We refer to your complaint addressed to the Disputes Resolution department. Summary of Request: You state in your complaint that want to make arrangement to pay your account.

Our Response:

Thank you for bringing this matter to our attention. The matter was referred to our Debt Review department for investigation and feedback. They have advise:

Account number:

The account is no longer under debt review, it was terminated from debt review process due to no payment received.

The current status on your account is in arrears. The bank is willing to assist with the following payment arrangements:

50% (R50255.00) upfront and balance over 6 months (R8376.00).

If 50% can’t be made , the total arrears over 6 months (R16752.00).

The other option is to pay the total arrears over 12 months (R8376.00) Kindly advise of the option suitable for you.

Daphne le Grange Specialist Case Managers Customer Value Management

T +***7 F +***8

Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa

www.absa.africa

ref:_00D1r1GluM._5001r2K2ZLy:ref

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