JM
Jessica Munro-Saayman
1 reviews | Active since Apr 2020
24 Jun 2023, 14:46
Reckless lending.
I've emailed ABSA numerous times to stop extending credit to my husband as he can't afford it, still they offer him. They reckless lend money by not doing a comprehensive affordabilty assesment. He banks WITH them, they can just by looking at his bank statements see that his expenses is more than his income- and STILL they offer him credit.
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Absa's replyOfficial
26 Jun 2023, 08:31Dear Jessica Munro-Saayman
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe
Absa's reply26 Jun 2023, 08:31
Official
Dear Jessica Munro-Saayman
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1 Kind regards,Group Customer CareVanessa Crowe