JM
Joyce M

1 reviews | Active since Sept 2018

15 Oct 2019, 09:52

Reckless lending

I have been requesting ABSA to conduct an affordability assessment and my requests are being ignored.

It seems the only way to get some response is through hellopeter and you still don't get all the information and the complaint is then closed as resolved. Further correspondences are being ignored. Really?

Regards

0
Replies (1)
Absa
Absa's reply15 Oct 2019, 17:54
Official
Dear Joyce Machethe 
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
  
 Regards
  
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management