1 reviews | Active since Mar 2017
Receiving bills after card account closed
<p>On the 13th January I went to my ABSA branch and closed my credit card account. I had to stand in two lines and had to pay R41,23 fees (don't know for what). Since then I am still receiving a monthly statement showing increasing fees. I have sent many emails to ABSA and the card division and although I get promised results, nothing happens. In desperation I have tried to phone (more than R100 airtime for a pensioner is no joke - hope that gets refunded) and when I eventually reached someone, I was told that there is nobody that could help me. Once again I have been promised that someone will contact me.</p> <p>This is totally ridiculous and completely unacceptable</p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or account number to enable me to log a formal complaint for you, this can be sent through a private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your ID or account number to enable me to log a formal complaint for you, this can be sent through a private message.
Regards
Claudette
