Receiving bad condescending additude

Hi I called in December to order a new debit card for my business, I was told Raindree my account manager was on leave, spoke to numerous people to order the card, I still don't have it. I finally got hold of raindree this morning and asked for assistance and she spoke to my partners in such a condescending manner and was so unhelpful i am embarrassed to call absa my business bank. When I called her to ask why she was so condescending to my partner she gave a lot of bad attitude. I asked her to open a new account for my new business, but was so unhelpfull she literally referred me to another branch. I have had over the years banking with ABSA had numerous problems with Raindree and her attitude at musgrave.