RECEIVED SMS TO CALL ABSA CALL CENTRE - then NOBODY is able to assist

I received a fund from Australia. Got a SMS to phone a GENERAL 08 ********** 0 number (none of the option for foreign funds exist there). So the Merry-go-round startse. I was 'put through' to 4 different people - not a single person knew what was going on. Then I was told to phone ********** 272. Another joke. Then was told to phone ********** 799 - the tele prompts there went around in circles - not giving me the option to get to speak to anyone dealing with incoming international funds. I need the money and as usual ABSA is wasting time. Super gatvol.