really unhappy

I have a savings account with absa which i havent used in a while. I did my tax return and needed a Bank Account for them to deposit the money into. Before i did that i went in to a Absa Branch to confirm if that bank account is still open for me to put money into the woman said yes. I asked if theres any charges that needs to go off she confirmed no there is not. Today the money was paid into my account. Afew Hours later the acc balance is at 0.00. I called the Branch the woman said i should call the enquiry line. Call the enquiry line they tell me it is admin fees and transaction fees miraculously amounting to the amount that was paid into my account and that i should speak to the branch. Call the branch again they said i need to remember who i spoke to and lay the complaint against that person.Nobody taking ownership at all. Now all that money has been taken and i was promised no charges will go off as there is none due. Worst Bank on earth i will make sure i ask all my family and friends to close their accounts with absa as well as the 5000 strong staff i work with i will make it my mission im sorry but this is unacceptable.prbably wont get any response to this either