Really - how long can one application take???

So annoyed! Thought it was so amazing that I had my credit card approved within minutes online, but after getting an error on the last screen, and phoning the call centre, the whole application have been messed up (all of a sudden the approved credit limit was halved after resubmitting the application against my will), then escalated, then escalated again... and guess what, when I phoned again after a week, I was told it was escalated yet again. Really unacceptable. <br> From awesome on-line service, to very, very disappointing call centre service, blaming it on the back-office, and not wanting me to speak to a supervisor.<br> Would really appreciate it if it can be resolved, and my confidence in ABSA be restored.