DT
Deon T
1 reviews | Active since Nov 2022
22 Sept 2025, 19:16
REALLY BAD SERVICE . NONE AT ALL .
I phoned the absa verification no about 10 times over 45min, says putting u through to consultant then disconnects. Got through 1 time asked call centre give card verification dept to get ly salsung wallet linked, NO CALL BACK AY ALL. Tgied ABSAFB they read the lessages snd dont reply at all. REALLY ABSA IS THIS HOW U TREAT CLIENTS WHOM NEED YOUR HELP.
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Absa's replyOfficial
23 Sept 2025, 12:08Dear Deon Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Absa's reply23 Sept 2025, 12:08
Official
Dear Deon Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe