Really bad service

To start of with if it is so hard for absa to allocate money that was payed via eft for a vicheal finace plan then they must tell then I will give absa the car back and absa will pay me my R30000 deposit back and then absa will explain to justcarz why I want my money back an think that also made me anget is why did jason duplooy had go out to my parents house to get my proof of payments after I asked him him first three times to send me his correct email adress to send the proof of payments and now I look like a idiot in front of parents and now my parents are asking me questions why I am not paying for my car after I already made my ****ing payments eaxh and every month so far so please get sorted