AC
Andre C
1 reviews | Active since Jul 2011
02 Feb 2016, 11:13
Really BAD customer service
I went to 2 ABSA brances in Centurion today to find out about their contactless cards. Their staff is totally clueless! They don't even know what I'm talking about, the best answer I got was \I don't know\", even though the cards are available according to [URL Removed] After wasting 2 hours of my morning I decided to call another branch in Centurion from my office. They couldn't transfer me to someone that can assist me, because that telephone doesn't support that function... REALLY!!! VERY BAD ABSA! I've been a ABSA customer for many years, but I'm seriously thinking about moving to another bank."
Helpful (0)
Replies (2)0
Replies (2)Absa's replyOfficial
02 Feb 2016, 12:30Hello andre1979,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply02 Feb 2016, 12:30
Official
Hello andre1979,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's replyOfficial
02 Feb 2016, 12:30Hello andre1979,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply02 Feb 2016, 12:30
Official
Hello andre1979,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
