LN
Lehlohonolo N

1 reviews | Active since Nov 2020

31 Dec 2020, 12:00

Re: My father's paid up letter and relevant papers for the car hense the car has been paid up to be transferred to Pretoria North Absa will collect them there next week thanks

My request is Absa banks vehicles to transfer my father's car papers to Absa Pretoria north hence I explained that my father's car was paid up 2 years ago but they can't give him his papers only because he can't speak English.

I request that Mr Faros car papers to be emailed to me and the original title be sent to Pretoria North Absa branch will go fetch the papers there. And the account number is ***6.

They said legals has the papers but still we've trying to call we don't get service.

0
Replies (1)
Absa
Absa's reply31 Dec 2020, 12:08
Official
Dear Lehlohonolo Ntuli
 
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . 
 
The reference number to your complaint is C-***3
 
Kind regards,
Rezona Louw 
Group Customer Care