Re-issue of Credit Card

<p>I had ***** on my Absa credit card 2 weeks ago and so had to destroy the card. I reported it and the ********** payments have been refunded however I was meant to be re-issued with a new card which I asked to be delivered to the Fourways branch . Thet said 2 to 5 working days. Today is 10 working days later and still nothing. I phoned Absa on Wednesday (12 October 2016) after 8 working days had passed to enquire about my card. After being put on hold several times I was told they would re-issue a card in 2 to 5 working days again . When I complained they checked again and said Absa Fourways would send me message on the 13th to come and get my card. This is ridiculous and inconvenient as I only use one credit card and only bank with Absa. Tomorrow I will be applying for a new credit card at another bank and when or if I ever get my Absa credit card I will be closing it.</p>