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Mavis M
1 reviews | Active since May 2016
11 Apr 2026, 02:57
Re-imbur*****t
I have been paying my credit card with a stop order. Twenty nine March was the final payment of which the balance was four hundred and something but they took a thousand rand. I then went to Park Station branch to file a complaint then called ABSA legal department. I was told the money would be refunded in three days until today, no action of my refund
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Absa's replyOfficial
13 Apr 2026, 11:30Dear Mavis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe
Absa's reply13 Apr 2026, 11:30
Official
Dear Mavis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Group Customer CareVanessa Crowe