zM
zan M

1 reviews | Active since Feb 2015

09 Feb 2015, 13:33

re-imbur*****t

Absa motor finance plan since 2012 and now in August 2014 i discovered that an additional amount is being deducted in my account with my installment that i am unaware of.i was told itis for insurance but i have an independent insurance with hollard and havent lapsed since 2012.so was told to take matter with AIP insurance contact no. does not exist and have sent numerous email to them and absa consultants till now to cancel and re imburse my money.

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Replies (1)
Absa
Absa's reply17 Feb 2015, 12:36
Official
Hello zanzan29,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,