NM
Nomsa M

1 reviews | Active since Mar 2012

29 Jul 2015, 13:58

RE: Card credi card collection

I have app**** for credit card online which was approved. Today i went to kolonade to collect my card, I was told they cant issue my card because the initials on the card, bank statement and proof of residence are not the same, it means there is 2 people. How so because the ID no will be same?<br> I have been submitting those everywhere without difficulties. I dont have control over how Nedbank or vodacom capture my name on their system?<br> If according to Fica regulation it will create problem? Why didn't it create it before?<br>

0
Replies (1)
Absa
Absa's reply29 Jul 2015, 15:04
Official
Hello nomsamokone,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd