Re: C-***1 RE: C-***3 Refund - ***5 [ ref:!00D1r01GluM.!500Si0FKyh9:ref ] ref:!00D1r01GluM.!500Si0FdG2g:ref

Good day Sir,

I'm a very unhappy customer with Absa Vehicle Finance. I settled my vehicle using a new FSP, the reason being the high interest rates I was charged. And there's refund that is due to me.

It's now being more than a week since the payment was done and absa is giving me a run around with allocating the the money to my account. I've been following this up for more than a week now, which is way beyond the promised turn around time.

The latest being that I need to send an email to avafeft, every single agent comes up with a different story whing leaves me confused and frustrated. They keep on saying that they have escalated the matter, I don't even know what that means on their side.

They keep on giving reference numbers (C-***1 RE: C-***3), and I'm now tired of following this up with them.

Can someone from Absa please attend to this matter asap. Thank you.

Kind regards, Chris *** ***