DG
Dominique G
1 reviews | Active since Mar 2019
08 Sept 2020, 16:26
RE ADVANCE ABSA PATHETIC
App**** for a readvance on our existing homeloan, after I had to send an email requesting feedback our readvance was declined, reason being our house is only valued at R750 000. We bought our house 1 year ago for R950 000. ABSA valued it for R1.6 which is the amount it is insured for as well as per ABSA recommendations. Now 1 year later it's R750 000 in value...REALLY ABSA WHAT THE HELL? I will not leave this here someone has to explain to me how we were granted a bond of R950 000 1 Year ago and now it's only valued at R750 000. ABSA YOUR PATHETIC SERVICE NEVER DISSAPOINTS ME ..I NEED ANSWERS ABOUT THIS!
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Absa's replyOfficial
09 Sept 2020, 09:22Dear Dominique
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply09 Sept 2020, 09:22
Official
Dear Dominique
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,